Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

Early Bird Conference tickets now on sale!!

 

Ticket registration is now open for SPSO Conference 2023: Supporting Good Complaints Handling in a Changing World - take advantage of our early bird discount for a limited time only!

Join us on Thursday 16 November 2023 at Murrayfield Stadium, Edinburgh, for panel Q&A sessions, interactive workshops and keynote speakers. There will also be an opportunity to meet and discuss key issues with senior management from SPSO, as well as connect with fellow complaints handlers to share knowledge and best practice on good complaints handling. 

Early bird tickets cost £95 and are available on a first come, first served basis for a limited time only. Register for your ticket on our website here: SPSO Conference Day 2023 | SPSO 

Updated: September 19, 2023