The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Today we are publishing our annual statistics for 2019-20. These detail the enquiries and complaints we have received and determined in the past year.
Highlights include:
The full statistics are available to read here.
Updated: June 9, 2021