Monday 19 October: Complaint form offline

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Decision Report 202001911

  • Case ref:
    202001911
  • Date:
    September 2021
  • Body:
    Dumfries and Galloway Council
  • Sector:
    Local Government
  • Outcome:
    Resolved, no recommendations
  • Subject:
    Kinship care

Summary

C, a support and advocacy worker, complained on behalf of their client (A) about the failure by the council to carry out a kinship care assessment. This failure meant A had not been provided with interim payments whilst a child (B) resided with them. B was the subject of a compulsory supervision order (CSO), which required them to live at A's property. The council said they considered the arrangement to be a private one between A and B's family and they did not believe a CSO was necessary or appropriate. The council added that B no longer resided with A.

Following our enquiries, the council offered to make a payment to A for the period between the making of the CSO and B moving out. C confirmed this was acceptable to A and would resolve the complaint.

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Updated: September 22, 2021