Tuesday 20 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.

We are planning on the basis that this could continue for a period of time including for the remainder of this week.

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Please be assured we are doing all we can and will provide updates on our website. 

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Decision Report 201809040

  • Case ref:
    201809040
  • Date:
    August 2019
  • Body:
    University of Strathclyde
  • Sector:
    Universities
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    academic appeal / exam results / degree classification

Summary

Ms C complained that the university had failed to take into account all relevant information during the appeals process. Having reviewed the evidence, we were satisfied that all of the evidence was considered in line with university procedures during the appeals process. We did not uphold Ms C's complaint.

Related reading

Updated: August 21, 2019