Tuesday 20 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.

We are planning on the basis that this could continue for a period of time including for the remainder of this week.

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Decision Report 201704544

  • Case ref:
    201704544
  • Date:
    August 2019
  • Body:
    Cairngorms National Park Authority
  • Sector:
    Local Government
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    policy / administration

Summary

Mr C complained about a number of aspects of the authority's handling of a planning application, their discharge of various conditions on the planning application, and their failure to take enforcement actions on breaches of planning conditions.

We took independent planning advice on the complaints. We found that the authority had followed the appropriate guidance and legislation in all aspects of the complaints and that there was no evidence of maladministration in the way they had taken various discretionary decisions. We did not uphold Mr C's complaints.

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Updated: August 21, 2019