Wednesday 21 October: Complaint form offline

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Decision Report 201703365

  • Case ref:
    201703365
  • Date:
    August 2018
  • Body:
    Greater Glasgow and Clyde NHS Board - Acute Services Division
  • Sector:
    Health
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    clinical treatment / diagnosis

Summary

Ms C complained that the board had refused her request for a genital cosmetic surgery procedure.

We took independent advice from a consultant gynaecologist (a specialist in the health of the female reproductive systems). We found that the board had appropriate guidelines in place for consideration of such requests and that Ms C did not meet the criteria for surgery. We did not uphold the complaint.

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Updated: December 2, 2018