Wednesday 21 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.

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Decision Report 201607062

  • Case ref:
    201607062
  • Date:
    June 2017
  • Body:
    Scottish Prison Service
  • Sector:
    Prisons
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    earnings

Summary

Mr C complained that the SPS had inappropriately failed to pay him the correct wage. He said his wage had been cut from £13 to £7.

The information available confirmed that Mr C had been receiving a weekly wage of £13 for working full time in the kitchen. However, he then transferred to another prison. He was returned from that prison a few weeks later because of poor behaviour and he was assigned a part-time role in the kitchen and he received a payment of £7 per week. Mr C was also able to supplement his wage through attending education.

We were satisfied the Mr C was being paid appropriately by the SPS in line with their wage earning policy and we did not uphold the complaint.

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Updated: March 13, 2018