Thursday 22 October: Complaint form offline

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At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.

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Decision Report 201505033

  • Case ref:
    201505033
  • Date:
    May 2016
  • Body:
    Scottish Prison Service
  • Sector:
    Prisons
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    behaviour related programmes (including access to)

Summary

Mr C complained about a delay in accessing the Self Change Programme (a programme aimed at addressing offending behaviour). The prison said that prisoners had to have a General Programme Assessment before being eligible to access this programme. They said that Mr C had initially refused to engage with the General Programme Assessment and this had caused the delay in him being identified as eligible. We found evidence to confirm this. We also found that the prison had a waiting list for the Self Change Programme and Mr C was on this waiting list. We found that the prison were appropriately managing the waiting list, in line with the relevant policies. For these reasons we did not uphold Mr C's complaint.

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Updated: March 13, 2018