Wednesday 21 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.

We are planning on the basis that this could continue for a period of time including for the remainder of this week.

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Decision Report 201405219

  • Case ref:
    201405219
  • Date:
    May 2015
  • Body:
    South Ayrshire Council
  • Sector:
    Local Government
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    handling of application (complaints by opponents)

Summary

Mr C complained to us about the processing of a planning application. Mr C complained that the council had not considered all the relevant material considerations and had not conducted the Regulatory Planning Hearing in line with procedure.

We sought independent advice from one of our planning advisers. Our adviser was satisfied that the council had considered all the relevant material considerations and listed these in the officer's report and discussed them at the planning hearing. Our adviser was also satisfied the planning hearing had been conducted in line with procedure. In light of the advice received, we did not uphold Mr C's complaints.

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Updated: March 13, 2018