Wednesday 21 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.

We are planning on the basis that this could continue for a period of time including for the remainder of this week.

If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.  

Please be assured we are doing all we can and will provide updates on our website. 

For an all service update: Service update | SPSO

Decision Report 201300300

  • Case ref:
    201300300
  • Date:
    February 2015
  • Body:
    Tayside NHS Board
  • Sector:
    Health
  • Outcome:
  • Subject:
    clinical treatment / diagnosis

Summary

Mrs C complained to us about aspects of her care and treatment by the gynaecology and obstetrics department at Ninewells Hospital. We began an investigation into her concerns, but did not complete it as Mrs C decided to take legal action against the board.

Updated: March 13, 2018