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Case ref:201501070
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Date:December 2015
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Body:Tayside NHS Board
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Sector:Health
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Outcome:Not upheld, no recommendations
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Subject:nurses / nursing care
Summary
Mr C complained that while his wife (Mrs C) was a patient in Murray Royal Hospital, she was assaulted by another patient and suffered a minor injury. The staff told him that Mrs C would be protected from the patient. Mrs C was then assaulted again by the patient and had to receive medical treatment for a severe injury to her eye. Mr C complained that the board staff had not taken appropriate action to prevent the second assault. The board maintained that the risk of the patient assaulting Mrs C on the second occasion was assessed as rare.
We obtained independent advice from two of our nursing advisers. They considered that there was no indication that the patient would assault Mrs C on the second occasion. We found that the board had taken appropriate action following both assaults, which would have greatly reduced the likelihood of a further assault.