Wednesday 21 October: Complaint form offline

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Decision Report 201401799

  • Case ref:
    201401799
  • Date:
    October 2014
  • Body:
    A Council
  • Sector:
    Local Government
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    primary school

Summary

Mr C complained to the council that his child had been allocated to a composite class, where he felt the child's wellbeing was not being met. He said the school had not followed the guidelines for composite classes, and had not properly considered his concerns about bullying and his child’s welfare. Our investigation considered the council's policy on composite classes and reviewed the evidence from meetings with the school and the council's responses. We found that the council had delegated authority on the composition of classes to the head teacher, who had operated within the guidelines laid down by the council. We also found that the school had listened to Mr C's concerns about his child’s welfare, and had told Mr C what they would do to address them. Mr C had not, however, raised his concern about bullying directly with the school, and so they had not had a chance to address this. We said that he should raise any future concerns with them.

Updated: March 13, 2018