Wednesday 21 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.

We are planning on the basis that this could continue for a period of time including for the remainder of this week.

If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.  

Please be assured we are doing all we can and will provide updates on our website. 

For an all service update: Service update | SPSO

Decision Report 201401716

  • Case ref:
    201401716
  • Date:
    October 2014
  • Body:
    Crofting Commission
  • Sector:
    Scottish Government and Devolved Administration
  • Outcome:
  • Subject:
    handling of application

Summary

Mr C complained to us about a number of issues surrounding his application to sublet his croft, as he felt that the application had been handled inappropriately. However, Mr C contacted us before we completed our investigation and asked to withdraw his complaint. In light of Mr C's request, we did not take the matter forward and so did not reach a decision on his complaint.

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Updated: March 13, 2018