Tuesday 20 October: Complaint form offline

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Decision Report 201302502

  • Case ref:
    201302502
  • Date:
    April 2014
  • Body:
    Highland NHS Board
  • Sector:
    Health
  • Outcome:
  • Subject:
    clinical treatment / diagnosis

Summary

Ms C complained about the care, treatment and diagnosis she received from the board. She raised concerns about the board's consultation with a family member, their refusal to provide her with a second opinion and a doctor at the board divulging information about her at multi-agency meetings without her consent.

During the early stages of our investigation of the complaint, Mrs C advised us that her GP had arranged for the board to provide her with a second opinion. As this was the outcome Mrs C had been seeking, we closed her complaint.

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Updated: March 13, 2018