Monday 19 October: Complaint form offline

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Decision report 201104416

  • Case ref:
    201104416
  • Date:
    July 2012
  • Body:
    Scottish Prison Service
  • Sector:
    Prisons
  • Outcome:
    Not upheld, action taken by body to remedy, no recommendations
  • Subject:
    Progression

Summary
Mr C, who is a prisoner, complained of a delay in being assessed for, and accessing, offending behaviour programmes. The prison acknowledged that there had been a clerical error which resulted in Mr C not being placed on the waiting list, but we found that they had already rectified this.

We obtained an assurance that this error had not affected Mr C's progression as he was assessed at the appropriate time, in line with his parole qualification date. Further, we confirmed that Mr C will access the next available offering of his identified programme, which is due to commence shortly.

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Updated: March 13, 2018