Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

Decision report 200903212

  • Case ref:
    200903212
  • Date:
    November 2011
  • Body:
    The City of Edinburgh Council
  • Sector:
    Local Government
  • Outcome:
    No decision reached
  • Subject:
    Statutory Notices

Summary
The complaint concerned the council's administration of statutory notices issued on a building in the city.

This complaint is one of a number of cases that the SPSO has closed because of an ongoing external review. The council have committed to reconsidering this complaint if the complainant remains dissatisfied following the conclusion of the external review.

Related reading

Updated: March 13, 2018